Legal & Policies

1. Introduction

Welcome to Uptrend®. By accessing or using our website and services, you agree to comply with the following terms, conditions, and policies. Please read them carefully before proceeding.

If you have any questions, contact us at hello@uptrend.marketing.

Welcome to Uptrend®. By accessing or using our website and services, you agree to comply with the following terms, conditions, and policies. Please read them carefully before proceeding.

If you have any questions, contact us at hello@uptrend.marketing.

Welcome to Uptrend®. By accessing or using our website and services, you agree to comply with the following terms, conditions, and policies. Please read them carefully before proceeding.

If you have any questions, contact us at hello@uptrend.marketing.

2. Company Details

Owner: Julia Thissen

Business Name: Uptrend®

Address: E1 6JJ, Shoreditch High Street, London, United Kingdom

Email: hello@uptrend.marketing

Owner: Julia Thissen

Business Name: Uptrend®

Address: E1 6JJ, Shoreditch High Street, London, United Kingdom

Email: hello@uptrend.marketing

Owner: Julia Thissen

Business Name: Uptrend®

Address: E1 6JJ, Shoreditch High Street, London, United Kingdom

Email: hello@uptrend.marketing

3. Terms of Service

By engaging with Uptrend®, you agree to use our services responsibly and in good faith.

All work produced remains the intellectual property of Uptrend® until full payment is received, unless otherwise stated in writing. Upon final payment, rights to completed work are transferred to the client for their intended use.

We reserve the right to refuse projects that conflict with our values, ethical standards, or brand integrity.

By engaging with Uptrend®, you agree to use our services responsibly and in good faith.

We reserve the right to refuse projects that conflict with our values, ethical standards, or brand integrity.

By engaging with Uptrend®, you agree to use our services responsibly and in good faith.

We reserve the right to refuse projects that conflict with our values, ethical standards, or brand integrity.

4. Refunds & Revisions

Payments for services are non-refundable once work has commenced.

We offer revisions as outlined in your proposal or agreement. Any additional revisions beyond the agreed scope may incur extra charges, which will be discussed in advance.

Payments for services are non-refundable once work has commenced.

We offer revisions as outlined in your proposal or agreement. Any additional revisions beyond the agreed scope may incur extra charges, which will be discussed in advance.

Payments for services are non-refundable once work has commenced.

We offer revisions as outlined in your proposal or agreement. Any additional revisions beyond the agreed scope may incur extra charges, which will be discussed in advance.

5. Disclaimer of Warranties

Uptrend® provides creative, strategic, and digital marketing services intended to improve brand performance and visibility.

However, results may vary depending on factors outside our control, such as changes in algorithms, competition, or client implementation.

We make no guarantees regarding specific results, including sales, ranking, or performance metrics.

Uptrend® provides creative, strategic, and digital marketing services intended to improve brand performance and visibility.

However, results may vary depending on factors outside our control, such as changes in algorithms, competition, or client implementation.

We make no guarantees regarding specific results, including sales, ranking, or performance metrics.

Uptrend® provides creative, strategic, and digital marketing services intended to improve brand performance and visibility.

However, results may vary depending on factors outside our control, such as changes in algorithms, competition, or client implementation.

We make no guarantees regarding specific results, including sales, ranking, or performance metrics.

6. Limitation of Liability

Uptrend® shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

Our total liability under these terms shall not exceed the total amount paid by the client for the specific service in question.

Uptrend® shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

Our total liability under these terms shall not exceed the total amount paid by the client for the specific service in question.

Uptrend® shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

Our total liability under these terms shall not exceed the total amount paid by the client for the specific service in question.

7. Intellectual Property

Unless otherwise agreed, all designs, creative concepts, code, and written materials remain the intellectual property of Uptrend® until full payment is received.

After payment, the client obtains the rights to use the delivered materials for their intended business purpose only.

We reserve the right to showcase completed work in our portfolio and marketing materials unless explicitly requested otherwise.

Unless otherwise agreed, all designs, creative concepts, code, and written materials remain the intellectual property of Uptrend® until full payment is received.

After payment, the client obtains the rights to use the delivered materials for their intended business purpose only.

We reserve the right to showcase completed work in our portfolio and marketing materials unless explicitly requested otherwise.

Unless otherwise agreed, all designs, creative concepts, code, and written materials remain the intellectual property of Uptrend® until full payment is received.

After payment, the client obtains the rights to use the delivered materials for their intended business purpose only.

We reserve the right to showcase completed work in our portfolio and marketing materials unless explicitly requested otherwise.

8. Privacy Policy

Information We Collect

We collect personal data that you voluntarily provide, such as your name, email address, and project details when you fill out forms or contact us.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services

• Communicate about ongoing projects

• Improve our services and website performance

Data Retention

We retain data only as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

Sharing Information

We do not sell, rent, or share your data with third parties, except when necessary to deliver our services (e.g. hosting, analytics, or payment processing).

This website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

Information We Collect

We collect personal data that you voluntarily provide, such as your name, email address, and project details when you fill out forms or contact us.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services

• Communicate about ongoing projects

• Improve our services and website performance

Data Retention

We retain data only as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

Sharing Information

We do not sell, rent, or share your data with third parties, except when necessary to deliver our services (e.g. hosting, analytics, or payment processing).

This website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

Information We Collect

We collect personal data that you voluntarily provide, such as your name, email address, and project details when you fill out forms or contact us.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services

• Communicate about ongoing projects

• Improve our services and website performance

Data Retention

We retain data only as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

Sharing Information

We do not sell, rent, or share your data with third parties, except when necessary to deliver our services (e.g. hosting, analytics, or payment processing).

This website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

9. Your Rights

Under UK and EU data protection laws, you have the right to:

• Access your personal data

• Request corrections or deletion

• Withdraw consent to data processing at any time

To exercise these rights, contact us at hello@uptrend.marketing.

Under UK and EU data protection laws, you have the right to:

• Access your personal data

• Request corrections or deletion

• Withdraw consent to data processing at any time

To exercise these rights, contact us at hello@uptrend.marketing.

Under UK and EU data protection laws, you have the right to:

• Access your personal data

• Request corrections or deletion

• Withdraw consent to data processing at any time

To exercise these rights, contact us at hello@uptrend.marketing.

10. Governing Law

These Terms and Policies are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from or related to the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

These Terms and Policies are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from or related to the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

These Terms and Policies are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from or related to the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Updates

We may update these Terms and Policies periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised date.

Last updated: September 2025